CHANGE
Show your customers that you are one step ahead and, the current situation
notwithstanding, create an emotional and appealing shopping experience.
CHANCE
Use these opportunities to give your customers a sense
of security on the one hand and, on the other, to ensure their long-term
loyalty to your brand by means of special experiences. Naturally, the
customers’ safety is central as well – accustomed procedures need to be revised
and staff intensively trained. Create the maximum experience for your
customers.

